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Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
  • Solution
  • Industries 
    • Offices Network
    • Luxury Houses
    • IT
    • Specialized Retailers
    • Food Retailers
    • Local Shops
    • Theme Parks
    • Trade Shows/ Events
    • Our Clients
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  • I am a user
  • …  
    • Solution
    • Industries 
      • Offices Network
      • Luxury Houses
      • IT
      • Specialized Retailers
      • Food Retailers
      • Local Shops
      • Theme Parks
      • Trade Shows/ Events
      • Our Clients
    • Company
    • I am a user
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Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
  • Solution
  • Industries 
    • Offices Network
    • Luxury Houses
    • IT
    • Specialized Retailers
    • Food Retailers
    • Local Shops
    • Theme Parks
    • Trade Shows/ Events
    • Our Clients
  • Company
  • I am a user
  • …  
    • Solution
    • Industries 
      • Offices Network
      • Luxury Houses
      • IT
      • Specialized Retailers
      • Food Retailers
      • Local Shops
      • Theme Parks
      • Trade Shows/ Events
      • Our Clients
    • Company
    • I am a user
  •  
    • English
    • Français
Contact
Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
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  • In recent years, agencies have been transformed by the development of digital tools. More and more services are available online, but some requests must still be made on-site or require support. In addition, some people are not comfortable with digital or do not have access to the internet. The agency has become a physical presence that reassures customers. It has become necessary to reinvent the reception and the courses. The visit to the agency must be worth the trip for customers who make the effort to come, it must bring them a certain value.

     

    Discover how Lineberty is revolutionizing agencies and helping them rethink their customer experience and increase the attractiveness of their networks with its omnichannel wait management solution with and without an appointment!

  • CONCRETE CASES

    Meeting with an agency advisor

    Management of physical and telephone appointments

    Schedule management

  • LINEBERTY FOR AIR FRANCE

    DOWNLOAD THE CASE STUDY
  • ADVANTAGES OF LINEBERTY 

     

    OOO⊛ Improve customer reception
    OOO⊛ Reduce queue stress
    OOO⊛ Free customers from waiting in the agency
    OOO⊛ Qualify customer reasons for visiting
    OOO⊛ Greet customers in a personalized way by calling them by name
    OOO⊛ Prioritize customers based on their status and reason for visiting
    OOO⊛ Ability to manage the flow and customers with an appointment on the same queue
    OOO⊛ Limit physical agency traffic while maintaining a high level of productivity and meeting customer needs
    OOO⊛ Manage different types of customers (non-connected customers for example)

    KEY FEATURES

     

    OOO⊛ Personalization of the information requested when taking tickets (customer data, reasons for visiting, etc.)
    OOO⊛ Real-time availability update
    OOO⊛ Online appointment interfaces, terminal and information screen under the brand's graphic charter
            ⊛ Possibility to offer paper tickets
    OOO⊛ Management of advisors' schedules
    OOO⊛ Manual call to clients when the advisor is available
    OOO⊛ Sending weekly statistics reports
  • THEY TRUST US

    Discover the different customer case studies

    Discover our case study

    Download
  • Want to talk to an expert?

    Are you looking to learn more about Lineberty to equip your site?

    Send us your request and we will get back to you as soon as possible!

    TALK TO AN EXPERT

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