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Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
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      • Offices Network
      • Luxury Houses
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Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
  • Solution
  • Industries 
    • Offices Network
    • Luxury Houses
    • IT
    • Specialized Retailers
    • Food Retailers
    • Local Shops
    • Theme Parks
    • Trade Shows/ Events
    • Our Clients
  • Company
  • I am a user
  • …  
    • Solution
    • Industries 
      • Offices Network
      • Luxury Houses
      • IT
      • Specialized Retailers
      • Food Retailers
      • Local Shops
      • Theme Parks
      • Trade Shows/ Events
      • Our Clients
    • Company
    • I am a user
  •  
    • English
    • Français
Contact
Lineberty - DIGITALIZE QUEUING  WITH AND WITHOUT APPOINTMENTS
  • Solution
  • Industries
    • Offices Network
    • Luxury Houses
    • IT
    • Specialized Retailers
    • Food Retailers
    • Local Shops
    • Theme Parks
    • Trade Shows/ Events
    • Our Clients
  • Company
  • I am a user
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    • In recent years, agencies have been transformed by the development of digital tools. More and more services are available online, but some requests must still be made on-site or require support. In addition, some people are not comfortable with digital or do not have access to the internet. The agency has become a physical presence that reassures customers. It has become necessary to reinvent the reception and the courses. The visit to the agency must be worth the trip for customers who make the effort to come, it must bring them a certain value.

       

      Discover how Lineberty is revolutionizing agencies and helping them rethink their customer experience and increase the attractiveness of their networks with its omnichannel wait management solution with and without an appointment!

    • CONCRETE CASES

      Meeting with an agency advisor

      Management of physical and telephone appointments

      Schedule management

    • LINEBERTY FOR AIR FRANCE

      DOWNLOAD THE CASE STUDY
    • ADVANTAGES OF LINEBERTY 

       

      OOO⊛ Improve customer reception
      OOO⊛ Reduce queue stress
      OOO⊛ Free customers from waiting in the agency
      OOO⊛ Qualify customer reasons for visiting
      OOO⊛ Greet customers in a personalized way by calling them by name
      OOO⊛ Prioritize customers based on their status and reason for visiting
      OOO⊛ Ability to manage the flow and customers with an appointment on the same queue
      OOO⊛ Limit physical agency traffic while maintaining a high level of productivity and meeting customer needs
      OOO⊛ Manage different types of customers (non-connected customers for example)

      KEY FEATURES

       

      OOO⊛ Personalization of the information requested when taking tickets (customer data, reasons for visiting, etc.)
      OOO⊛ Real-time availability update
      OOO⊛ Online appointment interfaces, terminal and information screen under the brand's graphic charter
              ⊛ Possibility to offer paper tickets
      OOO⊛ Management of advisors' schedules
      OOO⊛ Manual call to clients when the advisor is available
      OOO⊛ Sending weekly statistics reports
    • THEY TRUST US

      Discover the different customer case studies

      Discover our case study

      Download
    • Want to talk to an expert?

      Are you looking to learn more about Lineberty to equip your site?

      Send us your request and we will get back to you as soon as possible!

      TALK TO AN EXPERT

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