In recent years, agencies have been transformed by the development of digital tools. More and more services are available online, but some requests must still be made on-site or require support. In addition, some people are not comfortable with digital or do not have access to the internet. The agency has become a physical presence that reassures customers. It has become necessary to reinvent the reception and the courses. The visit to the agency must be worth the trip for customers who make the effort to come, it must bring them a certain value.
Discover how Lineberty is revolutionizing agencies and helping them rethink their customer experience and increase the attractiveness of their networks with its omnichannel wait management solution with and without an appointment!
CONCRETE CASES
Meeting with an agency advisor
Management of physical and telephone appointments
Schedule management
THEY TRUST US
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