Waiting is a major issue for small businesses. Indeed, 4 out of 5 people do not enter a store because of a long wait. Business managers must no longer neglect the problem of waiting. Find out how Lineberty helps to solve this problem thanks to digital queues with and without an appointment. By dematerializing this expectation, customers can then take the opportunity to walk around, continue shopping or drink a coffee while Lineberty waits in their place.CONCRETE CASES
Access establishment
Checkout
Access services
(hairdresser, barber...)
ADVANTAGES OF LINEBERTY
OOO⊛ Improve customer reception
OOO⊛ Reduce queue stress
OOO⊛ Free customers from waiting in stores
OOO⊛ Qualify customer reasons for visiting
OOO⊛ Greet customers in a personalized way by calling them by name
OOO⊛ Prioritize customers based on their status and reason for visiting
OOO⊛ Ability to manage the flow and customers with an appointment on the same queue
OOO⊛ Limit physical in-store traffic while maintaining a high level of productivity and meeting customer needs
OOO⊛ Manage different types of clientele (Not connected clients for example)
KEY FEATURES
OOO⊛ Personalization of the information requested when taking tickets (customer data, reasons for visiting, etc.)
OOO⊛ Online appointment interfaces, terminal and information screen under the brand's graphic charter
OOO⊛ Prioritization of certain clients
OOO⊛ Management of advisors' schedules
OOO⊛ Manual call to clients when the advisor is available
OOO⊛ Sending weekly statistics reports
LINEBERTY FOR TONSOR & CIE
THEY TRUST US
Discover the different customer case studies
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61 Boulevard Haussmann
75008 PARIS