Leroy Merlin met en place une file d’attente digitale au service découpe

Leroy Merlin
Plus d'attente au service découpe du bois et du verre
Leroy Merlin
No more waiting for the wood and glass cutting service
Leroy Merlin chose Lineberty to digitize the queue at the wood and glass cutting service of the Rosny, Massy, La Vigie, Colomiers and Villeneuve d'Ascq stores. All customers of the cutting service can take a ticket on the Lineberty application or via a terminal that sends them their ticket by SMS.

By dematerializing this expectation, customers can then take the opportunity to get inspired, continue shopping or drink a coffee while Lineberty waits in their place.
What users think...
"Fast and efficient service. You can continue your shopping while knowing the approximate time"
"Great service, keep it up!"
"Excellent I save time!"
What Leroy Merlin thinks...
"Sales are going much more pleasantly"
Sales advisor cutting workshop
« C'est vraiment une application qui change le quotidien »
Conseiller de vente atelier découpe
« C'est un service que je recommande à tous les magasins qui ont un flux client important »
Chef de secteur
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Leroy Merlin